Privacy Policy

Privacy Policy

Effective Date: February 24, 2026
Last Updated: February 24, 2026

Celestial Holistics & More LLC, doing business as Celestial Hippie (“Company,” “we,” “our,” or “us”), operates the website https://celestialhippie.com (the “Site”).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or purchase products from us.

By accessing or using this Site, you agree to this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Order history

Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Pages viewed

  • Time spent on pages

  • Referring URLs

  • Cookie and usage data

This information helps us maintain security, prevent fraud, and improve website performance.

Age Verification Information

Because kratom products are intended only for adults, we may collect information necessary to verify that you are at least 21 years of age or the legal age required in your jurisdiction.

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer service

  • Send order confirmations and shipping updates

  • Detect and prevent fraud

  • Comply with legal obligations

  • Improve website functionality

  • Send promotional communications if you opt in

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

3. Payment Processing

Celestial Hippie does not store full credit card numbers on its servers.

Payments are processed through secure third-party payment processors that comply with PCI-DSS security standards. Your payment information is encrypted and transmitted directly to the payment provider.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enable shopping cart functionality

  • Analyze website traffic

  • Improve user experience

  • Maintain security

You may adjust your browser settings to refuse cookies; however, some features of the Site may not function properly without them.

5. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Shipping carriers

  • Payment processors

  • Fraud prevention and risk management providers

  • Age verification services

  • Marketing service providers if you opt in

  • Government authorities if required by law

All service providers are required to safeguard your information.

6. Your Privacy Rights

Depending on your state of residence, including California, you may have the right to:

  • Request access to the personal information we collect about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

To exercise these rights, you may contact us at support@celestialhippie.com.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including:

  • SSL encryption

  • Secure hosting environments

  • Restricted internal access to sensitive data

  • Fraud monitoring systems

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions

  • Comply with tax, accounting, and legal obligations

  • Resolve disputes

  • Enforce agreements

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Product and Regulatory Disclaimer

Products sold by Celestial Hippie have not been evaluated by the United States Food and Drug Administration.

Kratom products are not intended to diagnose, treat, cure, or prevent any disease.

You must be 21 years of age or older to purchase from this Site.

11. Children’s Privacy

This Site is not intended for individuals under 21 years of age. We do not knowingly collect personal information from individuals under 21.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Information

Celestial Holistics & More LLC
DBA Celestial Hippie
Website: https://celestialhippie.com
Email: support@celestialhippie.com