Return Policy

Shipping Policy

Order Processing

Orders are typically processed within a few business days of purchase.

Processing times may vary depending on order volume, product availability, or other operational factors.

Orders are not processed or shipped on Sundays or major U.S. holidays.

Shipping & Delivery

We currently ship within the United States where permitted by applicable law.

International shipping is not available at this time.

Shipping options and rates are calculated at checkout and displayed prior to payment.

Estimated delivery timeframes are provided for reference only and are not guaranteed. Delivery times may vary due to carrier operations, weather conditions, or other circumstances beyond our control.

Shipping Confirmation & Responsibility

Once an order has been transferred to the shipping carrier, delivery responsibility rests with the carrier.

Shipping insurance is not included by default.

Celestial Hippie is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the carrier. For delivery-related concerns, customers must contact the carrier directly.

Returns & Shipping

Returns are governed by our official Return Policy.

Eligible items may be returned within 30 days of delivery if they are unused, unopened, and in their original condition with all packaging intact.

Original shipping fees are non-refundable unless the return is due to our error.

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

We recommend using a trackable shipping service for all returns, as we are not responsible for lost return packages.

Shipping Restrictions

We reserve the right to restrict or decline shipments to certain states, counties, or jurisdictions where products may be limited or prohibited.

If an order is placed to a restricted area, it may be canceled at our discretion.

Customers are responsible for providing accurate and lawful shipping information. We are not responsible for failed deliveries resulting from incorrect or incomplete address details.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, you must contact us within 7 days of delivery and provide photos for review. We will evaluate the issue and provide further instructions in accordance with our Return Policy.

Policy Updates

This Shipping Policy may be updated at any time without prior notice.

Continued use of the website or placement of an order after updates constitutes acceptance of the revised terms.